Techniques:

·      Expression of opinions (e.g. “I feel that_____” or “I think that____.”)

·      Negotiation (e.g. “I understand how you feel, but how about this?” or “If we can provide this, can your team commit to this?”) -- i.e. trying to find common ground

·      Persuasion (e.g. “I hope you will consider the benefits of this plan.”)

·      Conflict management (“Seek First to Understand, Then to Be Understood.” Look for Win-Win outcomes.) 

·      Rhetorical strategies (various  methods of organizing and presenting your thoughts, including Descriptions, Explanations, and Narrations)

Roles:

·      Leader

·      Note-taker

·      Time-keeper

·      Reporter